You can put it on a CD case or any other item. Try upright or upright positions for the receiver.
You can try to move the mouse closer to the receiver.
Try to move the receiver at least 8 inches (20 cm) away from any other electrical device. Metal surfacesĭo not use the mouse on metal surfaces this can cause problems. Try the mouse again and by elimination try to see if the cause is interference. Pay special attention to phones, remove the battery from the phone as well. 2.4 GHz is notoriously difficult since many of the cordless phones operate at that frequency and Wi-Fi is also in that range. Then press the "Connect" buttons, these are the buttons at the bottom of the devices that pair the receiver with the mouse.Īll RF devices are subject to interference. Make sure the contact hasn't come loose and that all connections are tight. If the mouse still does not work after replacing them with new ones, check the cable box connection. If the mouse doesn't work at all, check the batteries, make sure they are inserted correctly. If you get an improvement in range by installing a different computer or in a different location, it can be guaranteed that there is no problem with the mouse without the environment being the culprit.
Environmental variables are generally the cause of problems. Some work with 2.4 GHz radio frequency (RF) and some with Bluetooth RF. You should always get at least 4 feet (1.32 m) of range with a Logitech wireless mouse. Nothing in these materials is an offer to sell any of the components or devices referenced herein.Repair Logitech Wireless Mouse Receiver - software Content Materials that are as of a specific date, including but not limited to press releases, presentations, blog posts and webcasts, may have been superseded by subsequent events or disclosures. Qualcomm products referenced on this page are products of Qualcomm Technologies, Inc. Qualcomm Technologies, Inc., a wholly-owned subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of Qualcomm's engineering, research and development functions, and substantially all of its products and services businesses, including its QCT semiconductor business. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. References to "Qualcomm" may mean Qualcomm Incorporated, or subsidiaries or business units within the Qualcomm corporate structure, as applicable. Note: Certain product kits, tools and materials may require you to accept additional terms and conditions before accessing or using those items.
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